Your Clients Want to Hear From You

Your clients want to hear from you.

Proactively when nothing is in the works.

Let them know you’re thinking about them and their business.

As salespeople, most of our client communication is reactive.

Responding to inquiries, submitting proposals they’ve requested, fixing problems, etc.

Recently, I reached out to a client I hadn’t heard from in several months.

The client appreciated the call, apologized for not reaching out (not their responsibility), and mentioned that some projects were on the horizon.

Since the conversation, they’ve placed several orders, with more on the way.

Carve out time to reach out to clients that don’t have active projects in motion. The results will surprise you.

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